DAGES CARE LTD (hereinafter referred to as “we” or “the Company”) respects and values the privacy of all service recipients, their families, visitors, and website users. This Privacy Policy explains how we collect, use, store, and protect personal information, and your rights under applicable data protection laws.
Dages Care Ltd provides residential care and supported living services to adults with learning disabilities, mental health needs, and other complex care requirements. Because our services involve personal care and support arrangements, we place great importance on the security and confidentiality of personal information and process personal data in accordance with applicable UK data protection regulations, including the UK General Data Protection Regulation (GDPR) and the Data Protection Act.
- Information We Collect
When providing care services, support services, or responding to your inquiries, we may collect the following types of information:
Personally Identifiable Information: Including name, date of birth, contact information, address, and other information used for identification;
Nursing and Health-Related Information: Including personal care needs, health status, support requests, medical information, and information required for care plans;
Service-Related Information: Including admission arrangements, service preferences, communication records, and information related to care services;
Website Usage Information: When you visit our website, we may collect device information, browsing history, IP address, and website usage data to improve the website experience and service quality.
- How We Use Your Information
The information we collect may be used for the following purposes:
Providing residential care and supported living services;
Developing and adapting individualized care plans;
Ensuring that service recipients receive safe, appropriate, and continuous support;
Communicating with service recipients, families, and relevant care professionals;
Managing service appointments, consultations, and administrative matters;
Complying with laws, regulations, and regulatory requirements;
Improving our care quality and service processes.
- Information Protection and Security
DAGES CARE LTD takes reasonable technical and managerial measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
We only allow authorized staff and relevant professionals to access personal information to the extent necessary for the performance of their duties, and require them to comply with strict information confidentiality requirements.
- Information Sharing
In the course of providing care services, we may share information with the following parties as necessary:
Healthcare institutions and nursing professionals;
Regulatory bodies or government departments legally authorized to access information;
Partnering institutions necessary for the provision of care services.
We will not sell, rent, or illegally disclose your personal information.
- Data Retention Period
We will retain your personal information for the necessary period in accordance with applicable UK laws and the needs of care service management. When information is no longer needed, we will delete or anonymize it in a secure manner.
- Your Data Protection Rights
Under applicable data protection laws, you may have the following rights:
Access to your personal information;
Request correction of inaccurate information;
Request deletion of personal information where applicable;
Restriction or objection to certain information processing methods;
Obtain information about how your personal data is processed.
If you wish to exercise these rights, please contact us using the contact information below.
- Cookies (Cookie Technology)
Our website may use cookies to help improve website functionality, analyze website visits, and enhance user experience.
You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.
- Contact Us
If you have any questions about this Privacy Policy, how personal information is processed, or your data protection rights, please contact us.
Email: support@dagescare.co.uk
Phone: 447879984724
DAGES CARE LTD is committed to protecting your privacy and continuously takes measures to ensure that personal information is processed securely, legally, and transparently.